Privacy policy.
Same Day Service Fees
Venom PSR offers same day OIL CHANGES to its customers. Below are the ONLY services offered for same day service. Service and inspection jobs will be by appointment only. Parts availability will also factor in.
-Service and inspection ($115 + Parts)
-Oil Change ($50 + Oil and filter)
-Inspect Clutches and Belt 0.5 SL ($62.50) Inspect fee covers inspect and cleaning of clutches, replacement of belt.
- Clutch Repair will ONLY be done in the Venom PSR shop. If clutches need to be rebuilt, an additional service rate will be charged plus parts. Some clutch repairs may require Venom PSR to order parts that are not on hand. If that situation, a wait time is required to get parts in for unit. Unit is not subject to storage fees when under an open invoice.
- Carb work 1.0 SL ($125 + Parts)
- CV Boot Replacement .5 SL ($62.50 + Parts) per boot.
- Gearcase fluid replacement 0.2 SL ($25 + fluid cost) per Gearcase. Transmission, Front gearcase, Rear Gearcase.
Local Pickup to shop fees.
Pickup and delivery services are limited to 100 miles from Billings, MT. In some cases, a unit may need to be trailered to shop for repair. pick up fee is based on a $1 per mile quote (EX. 55 miles x $1.00 = $55.00)
Estimate repairs for wrecked or damaged units.
Same Day estimates can be performed for wrecked or damaged side by sides, ATV’s, and Snowmobiles.
Estimate rate – 0.5 SL (60$) Estimate rates on all wrecked or damaged units. insurance quotes
All other repairs
MIN CHARGE 1.0 SL
All other repairs and diagnostic charges are 1.0 SL ($125) per hour. A quote will be given to customer for work that needs to be done with parts and labor included on invoice. Customer will approve work before any charge will be applied to invoice. If a customer denies work after quote, a 1.0 SL charge will be added to invoice for diagnostic work.
Any repairs that are not under the Same Day Service Fee section will need to be scheduled and handled based on a parts availability and labor rate timeline. Some jobs could be subject to 2-4 weeks’ wait time and even longer if parts are on supply chain delay. All major engine/transmission repair jobs are subject to 4-6 wait period based on parts availability and need for machine shop work wait time.
Guidelines.
- When units are at the Venom PSR Shop, they will be stored in a gated location outside, or inside the shop, depending on space availability. If special care is needed for unit (covered, stays inside, or anything else) customer must inform upfront when creating invoice.
- Venom PSR is not liable for any work that was done by other shops before the unit was under an invoice through Venom PSR.
- PLEASE do your best to wash thick mud off the unit before service work is done. Venom PSR understands that life happens and sometimes this isn’t a possibility, but work can be done safer and quicker when the unit is not full of dirt and mud. If Venom PSR has to clean machine of mud and dirt, a 40$ flat fee will be charged.
- Venom PSR will inform you if motor sounds weak, knocks, has low dirty oil, or has any concern of motor/drivetrain major problems. Venom PSR will offer a repair option at that time but can deny any work that seems unsafe or a liability.
- Venom PSR can deny any work at any time.
- Units that come in with accessories installed, missing plastics, or anything else will have photo documentation that will be able to be reviewed by the customer at pickup. If it is missing when it comes in, it will be able to be reviewed. Eliminating the possibility or lost items for Venom PSR.
- Any work that is turned down by customer will be noted and documented in customer invoice. Venom PSR is not liable for work that was turned down not being completed and resulting in more damage to unit, injury or even death.
- All Jobs will be entered into an invoice created by Venom PSR and customer will sign invoice for drop off and pickup. These signatures verify the work to be done, quotes, and invoice completion.
- Timelines will always be discussed upon invoice creation.
- Venom PSR will always pride itself on quality work and getting our customers on the road, trail, and snow. Same day oil changes and quick scheduled services will be a stapple for this company to get our customers out and enjoying their powersport equipment.
- Venom PSR will accept all Powersports brands for work excluding JOHN DEERE and KABOTA. Venom PSR does not work on Street bikes, dirt bikes, and sport quads. Venoms PSR has the right to refuse work on any units that are far beyond their life, units that cannot easily get parts for, brands that do not offer service manuals, brands and models that Venom PSR cannot obtain the ability to get unit out in a cost effective and timely manner. Venom PSR retains the right to work on what it can comfortably work on.
- As of July 2024, Venom PSR will not be working on John Deere, Kubota, Dirt bikes, street bikes, or sport quads. Due to parts availability, the cutoff date for units coming into the shop is January 1994. 1993 models and earlier will be denied being worked on.
- All Venom PSR day to day operations fall under the guidelines set forth by Montana business law and regulation and will not do any work outside of that.
- Any damage that may unfortunately result from accident while under invoice through Venom PSR will be open to discussion and reimbursement within reasonable and legal terms. Again, all units will have photo documentation on the unit and work that will be done.
- Venom PSR works with local Billings MT businesses to get more customers on the trail. Venom PSR will Subcontract work through those local shops and may perform work in those shops. All Guidelines set forth here will be applied to those jobs as well. 90$ rate for all subcontracted jobs.
- local pickup fees above are subject to all travel work. Damage to trucks and trailers by improper private roads may result in discussion with customers for reimbursement to Venom PSR. Google maps will be used to find locations and help document fees. Please inform me if there are any concerns about traveling your private property to get units.
- The service that is offered by the truck is for on sight same day service repairs. Please offer a flat location on the property to perform repairs. Garage, shop, or driveway is best.
- Damage to property by service truck or trailers is subject to discussion when proof is valid and will be imbursed to customer.
- As of May 8th, 2023 tire replacement is not available but will be implemented once the proper tools are available. Ask Riley at the time of invoice for information on tire replacement.
- Venom PSR reserves the right to implement more guidelines as situations occur.
Units that are repaired and not picked up after 30 days, are subject to 10$ a day storage fee until unit is picked up and invoice is paid.
all invoices must be paid in full upon pickup
STARTING JUNE 2nd, 2025. All invoices over the price of $1000 require a 30% down payment to cover parts ordering costs on unit.
Riley Rutschke
Venom Powersports Repair
Broadview MT, 59015